Welfare & Clubs

Employee Benefits & Interest Clubs

Work with purpose. Enjoy life, too. Thoughtful care for every day and every milestone.

  • Staff Canteen

    Enjoy a nourishing lunch with peace of mind

  • Afternoon Tea

    Recharge and share a little inspiration

  • Festival Gifts

    A thoughtful gift for every special occasion

  • Birthday Gifts

    We remember your special day

  • Marriage & Birth Cash Gifts

    Celebrating your next chapter together

  • New Year Red Packets

    A festive start to the working year

  • Children's Education Awards

    Celebrating growth and hard work

  • Team Management Fund

    Working side by side, sharing achievements

Interest Clubs

Find your people. Share the fun beyond work.

  • Basketball
  • Badminton
  • Billiards
  • Hiking

Join Us

Open Positions

3 positions

Responsibilities

  • 1. Implementation and management of category operation strategies: Formulate and execute annual and quarterly operational plans and sales targets for assigned channels or categories, in alignment with the company's brand and category matrix strategies.
  • 2. Conduct in-depth analysis of market performance, customer feedback, and competitor activities for assigned product categories; lead the development and execution of strategies covering product selection, positioning, pricing, and lifecycle management.
  • 3. Responsible for monitoring market and competitor trends, conducting data analysis, and proposing recommendations for product optimization, pricing adjustments, and promotional strategies.
  • 4. Implement refined omnichannel operations and resource synergy by integrating operational strategies across multiple platforms—such as Amazon, TikTok, and Temu—to avoid internal competition and enable the sharing of traffic and data.
  • 5. Collaborative Product Development: Leverage market trends to inform product design and drive the development and iteration of new products (e.g., functional innovation, packaging upgrades).
  • 6. Collaborative Supply Chain and Logistics: Spearhead the deployment of overseas warehouses and inventory-sharing mechanisms to achieve efficient cross-platform inventory turnover and cost control.
  • 7. Build a multidisciplinary team with capabilities in brand operations, data analysis, and supply chain collaboration.
  • 8. Guide team members, such as operations specialists, in completing daily operational tasks; impart practical skills; and enhance the team's overall operational capabilities.

Requirements

  • 1. Over 4 years of experience in cross-border e-commerce, with more than 2 years of experience in brand and multi-category portfolio operations.
  • 2. Proven track record in managing individual products or product categories: Demonstrated success in leading a brand to the top 10 within a category on platforms such as Amazon, or achieving annual sales exceeding RMB 100 million across multiple product categories.
  • 3. Proficient in North American Amazon platform policies, advertising strategies, and brand tools (such as Brand Analytics, A+ Content, Vine reviews, etc.).
  • 4. Capability for closed-loop business management: Ability to break down strategic goals into actionable operational steps and drive their implementation, while taking responsibility for sales targets and profit outcomes.
  • 5. Data-driven and lean operational capabilities: Skilled in identifying business growth opportunities and risk areas through data analysis, and capable of formulating and executing refined operational optimization plans. Proficient in using data analysis tools.
  • 6. Cross-departmental communication and collaboration skills: Ability to clearly communicate requirements, proactively drive collaboration with departments such as Product and Supply Chain, and resolve practical issues encountered during operations.

Responsibilities

  • 1. Strategic Planning: Research cross-border e-commerce home goods market trends, competitor products, and user needs; formulate product strategy, positioning, target audience, and development roadmaps; and participate in defining the company's overall business strategy, providing strategic support.
  • 2. Requirements Management: Collect and analyze feedback from users, the business, and the market to produce requirements documentation; coordinate with business teams, procurement, and suppliers to align on requirements, define priorities, and schedule development.
  • 3. Design and Development: Coordinate with industrial design and R&D teams to formulate design plans; collaborate with procurement and quality control teams to manage technical feasibility and project schedules; and participate in testing and acceptance to ensure product quality.
  • 4. Operations and Promotion: Formulate brand promotion plans in alignment with product characteristics and market conditions; coordinate launch promotion strategies, monitor data, and optimize the user experience.
  • 5. Supplier Management: Screen and evaluate home-category suppliers; collaborate on procurement negotiations and partnerships (covering quality, price, and delivery); support supplier performance management; and drive resource optimization and service upgrades.
  • 6. Team Management: Lead the home products team, set goals and plans, and cultivate the professional capabilities of team members; coordinate resources across departments to drive project execution and the achievement of company objectives.

Requirements

  • 1. Education: Bachelor’s degree or above; majors in E-commerce, Marketing, Industrial Design, or related fields are preferred.
  • 2. Experience: 5+ years of experience in cross-border e-commerce product management, including at least 3 years in home goods product management; familiarity with cross-border processes and international trade regulations.
  • 3. Skills: Proficient in end-to-end product lifecycle management (requirements analysis, design, and project execution); familiar with home furnishing market trends and design-to-production workflows; possesses data analysis capabilities; fluent in English, capable of international communication.
  • 4. Competencies: Innovative thinking and keen market insight; strong leadership and team management skills; excellent communication, coordination, and cross-departmental collaboration abilities; strong resilience and adaptability under pressure.

Responsibilities

  • 1. Responsible for handling daily customer emails on Amazon, maintaining account performance in compliance with platform policies, and continuously monitoring and optimizing key operational metrics.
  • 2. Proactively follow up on negative or neutral feedback, customer complaints, and dispute cases; formulate improvement measures to enhance customer satisfaction and store ratings.
  • 3. The system collects, organizes, and analyzes customer feedback, providing data support for the optimization of products and services.
  • 4. Possess a solid command of product knowledge; be capable of drafting product FAQs and efficiently handling various customer inquiries across the pre-sales, in-sales, and post-sales stages.
  • 5. Responsible for daily order processing, ensuring accurate and timely shipment, and following up on last-mile logistics issues and claims.
  • 6. Assist the department in optimizing customer service processes, propose feasible improvements, and drive enhancements in service quality and efficiency.
  • 7. Participate in initiatives related to brand building and customer experience enhancement; propose improvements based on customer feedback; and assist in driving service standardization, experience upgrades, and brand reputation management.

Requirements

  • 1. At least one year of work experience, a bachelor's degree or higher, and proficiency in common office software.
  • 2. CET-6 (College English Test Band 6) or higher; proficiency in other languages ​​(specifically Western European languages) is preferred.
  • 3. Meticulous, conscientious, and responsible, with a strong sense of accountability and execution capability; able to complete tasks strictly in accordance with operational procedures and schedules.
  • 4. Possess strong resilience under pressure and a service-oriented mindset; able to remain calm when facing unexpected situations or urgent tasks and quickly implement effective response measures.
  • 5. Proficient in the use of office software and logistics management systems; possess data analysis and processing capabilities to provide data support for logistics decision-making.

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